Endowus taps Twilio to enhance platform security

Endowus partnered with Twilio to enhance platform security and protect its 250,000+ clients in Singapore and Hong Kong. Twilio Verify adds SMS and WhatsApp OTP authentication to prevent bot sign-ups and fraud, while Fraud Guard detects suspicious activity early. Since implementation, Endowus has achieved a 98% WhatsApp verification success rate and minimized false positives. Deepak Sarda, Endowus’ Chief Technology Officer, emphasised the firm's commitment to safeguarding client data and ensuring secure transactions.