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75%
Say retirement adequacy matters
28%
Feel on track to retirement adequacy
Introduction
In the 2025 edition of the Endowus Wealth Insights Report, we take a deeper look into investor behaviours and preferences and how these are shaped by experiences with financial advisory
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AI is already well-integrated in many people's financial journeys, does that spell the end of human advice? This report looks at the relevance of AI and financial advisors in retirement planning. The findings point to a different threat: not AI versus human, but the lack of clarity that compounds regardless of who, or what, is giving the advice, without a plan to anchor it.
Methodology: This study was conducted via an online panel survey among mass affluent adults in Singapore and Hong Kong. A total of 1,000 respondents were surveyed, with 500 completes per market.
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Where are you on your retirement planning?
26%
You're part of the 26% of respondents who are already putting a plan into action. That's meaningful progress—don’t forget to revisit it regularly as your needs and goals may change.
52%
You're not alone, and in fact, part of the largest group—52% of respondents who feel uncertain about their retirement plan. You have done a good job of starting, now it’s time to learn how to work towards your retirement goals.
17%
You're part of the 17% who know they should start planning but aren't sure where to begin. All you need is to take your first step—even a small one will help.
6%
You're part of the 6% who have no plans to start. You’re not too late—you just need some guidance.
Having more tools may not give you greater confidence.
If the confidence gap were simply about access to information, the most confident people would be the ones casting the widest net—but they aren't. Stacking tools doesn't build confidence, what's missing is a way to turn information into a decision.
Average number of information sources used for financial decisions:
2.58
Confident
2.40
Uneasy middle
2.43
Not confident
Confident to be on track to retirement adequacy:
58%
Clear plan,
executing
executing
17%
Taken steps,
unsure if on track
unsure if on track
20%
Wants to do more,
unsure how
unsure how
14%
Not
started
started
A plan moves confidence about twice as much.
Having a plan that tracks progress towards your goals builds confidence in a way information alone doesn't—respondents who have a financial plan are more confident about being on track to their retirement goals.
If you've ever felt lost despite everything you've read or been told, whether from the news, AI, or people close to you, you're not alone.
If you've ever felt lost despite everything you've read or been told, whether from the news, AI, or people close to you, you're not alone.
Can AI alone close the confidence gap?
This study isn't a case against AI—it highlights where AI and human advisors can complement each other to close the retirement confidence gap in Singapore. For something as personal as your retirement, how would you plan it? Find out what others around you think.
AI does the information work—retirement planning trails at 29%.
Human advice and judgement still matter greatly in helping individuals plan for retirement:
Human advice and judgement still matter greatly in helping individuals plan for retirement:
58%
48%
48%
45%
40%
29%
Q: Which of the following best describes how you have used AI tools for financial decisions?
Select all that apply. (AI users, n=157)
Select all that apply. (AI users, n=157)
Advice that meets you
where you are.
Endowus is Asia’s leading wealth management platform that helps individuals like yourself build towards retirement with confidence. We combine technology and human expertise to keep your guidance personal, not generic.
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